KOTI 한국교통연구원

본 사업의 목적은 포스트 코로나 시대 급증하는 비대면 물류서비스 수요와 이용자 니즈, 산업 트렌드를 조사하고 관련 이슈와 문제점을 분석하여 비대면 서비스산업 발전 정책을 선도하기 위함에 있음

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제1장 사업의 개요 ····························································································3

제1절 사업의 필요성 및 목적 ·········································································································3

제2절 사업 추진 근거 ··················································································································11

제2장 2023년 사업 수행 계획 ········································································15

제1절 2023년 사업목표 및 추진체계 ···························································································15

제2절 주요 사업내용 ····················································································································17

제3절 사업 기대효과 ····················································································································20

제3장 2023년 사업 추진현황 ·········································································23

제1절 국내외 비대면 물류정책 및 산업 동향 조사·분석 ································································25

제2절 물류산업 여건전망 및 주요이슈, 문제점 분석 ·····································································44

제3절 현장중심의 비대면 물류서비스 산업 조사 ········································································143

제4절 최종성과물 구성 ··············································································································178

제4장 정책방안 및 지원실적 ·········································································181

제1절 비대면 물류산업 주요이슈 및 정책 방안 ···········································································181

제2절 비대면 물류산업 정책지원 및 연구성과 공유 ····································································190

부 록 ···············································································································199