General Research
RESEARCH
KOTI - Korea Transport institute
Strategies for the implementation of city logistics public standard platform to improve parcel delivery service quality
- Date
November 30 2016
- Page(s)
page(s)
#environment
#parcel services
#logistics
The parcel delivery industry has been grown rapidly with the expansion of single-person households and the increase of online shopping, and it is not too much to say that the parcel delivery service is now more important than the public postal service. However, it is true that the parcel delivery service has been regarded as a field that does not create enough added value because it is still far from providing customized and specialized services as it cannot escape from the traditional model that one company takes charge of all services from receiving to delivering.
In recent years, there have been changes in the parcel service industry that new companies such as unmanned mail box services or other fields’ companies such as motorcycle quick services are trying to link to parcel service to create various service models. These attempts seem to be an opportunity to solve the immediate problem of creating added value and increasing the level of service to the public in the parcel service industry, which has stagnated due to low price competition. However, despite the increasing efforts of the companies, there are not many cases in which inter-company service linking has been realized, that some reasons are that the initial investment cost for linking services is high and it is difficult to negotiate with existing parcel companies.
Therefore, in this study we suggest the concept of a public-led online city logistics platform that can serve as a standard information platform for parcel services, so that the parcel service related company can easily create an environment for new attempts. We also propose the concept of an offline collaborative platform which can be led by both public and private companies so that new business models using them can be tried in real environment.
In chapter 2, we analyzed the present situation of the parcel delivery market and presented the trend of the industry. In addition, we carried out a basic review of related laws and policies so that it can be utilized in policy proposals.
In chapter 3, we proposed an outlook for parcel services based on the current status of delivery services, examples of various delivery services, introduced cases of new technology related to delivery services, various opinions of experts in logistics delivery. And we found out difficulties and solutions to step forward to the future of parce delivery service industry
In chapter 4, as a way to create an environment of qualitative and quantitative growth of the parcel delivery industry by means of partial joint delivery services through the inter-industry convergence, we defined city logistics public standard platform and presented a plan for establishing the system based on industry’s needs
In chapter 5, from the standpoint of the government, we proposed a plan to implement the urban logistics joint platform step by step and to apply it to the market.
In recent years, there have been changes in the parcel service industry that new companies such as unmanned mail box services or other fields’ companies such as motorcycle quick services are trying to link to parcel service to create various service models. These attempts seem to be an opportunity to solve the immediate problem of creating added value and increasing the level of service to the public in the parcel service industry, which has stagnated due to low price competition. However, despite the increasing efforts of the companies, there are not many cases in which inter-company service linking has been realized, that some reasons are that the initial investment cost for linking services is high and it is difficult to negotiate with existing parcel companies.
Therefore, in this study we suggest the concept of a public-led online city logistics platform that can serve as a standard information platform for parcel services, so that the parcel service related company can easily create an environment for new attempts. We also propose the concept of an offline collaborative platform which can be led by both public and private companies so that new business models using them can be tried in real environment.
In chapter 2, we analyzed the present situation of the parcel delivery market and presented the trend of the industry. In addition, we carried out a basic review of related laws and policies so that it can be utilized in policy proposals.
In chapter 3, we proposed an outlook for parcel services based on the current status of delivery services, examples of various delivery services, introduced cases of new technology related to delivery services, various opinions of experts in logistics delivery. And we found out difficulties and solutions to step forward to the future of parce delivery service industry
In chapter 4, as a way to create an environment of qualitative and quantitative growth of the parcel delivery industry by means of partial joint delivery services through the inter-industry convergence, we defined city logistics public standard platform and presented a plan for establishing the system based on industry’s needs
In chapter 5, from the standpoint of the government, we proposed a plan to implement the urban logistics joint platform step by step and to apply it to the market.